In stock items will be shipped within 1-2 days of order receipt. In the unlikely event an out-of-stock item is ordered, we will contact you. Special orders and customized items will be shipped as ready. Item specific lead-times, if different from the
above, are listed on the site. Personalized items may be delayed due to artists' scheduling. Pure & Honest Kids will notify customer of delays or changes to standard shipping policies.
Pure & Honest Kids uses standard UPS ground shipping. You may request overnight or 2nd day service for an additional charge. Shipping is based on total order price. Furniture surcharges or oversized item charges will be noted on the individual item description and will apply. Shipping charges are non-refundable.
Domestic Shipping Rates
|
Merchandise Total |
Shipping Cost |
|
$0 to $74.99 |
$6.95 |
|
$75 & UP |
FREE |
International Shipping Rates
|
Merchandise Total |
Shipping Cost |
|
Up to $149.99 |
$16.95 |
|
$150 to $199.99 |
$26.95 |
|
$200 to $299.99 |
$36.95 |
|
$300 to $399.99 |
$46.95 |
|
$400.00 & UP |
13% |
Orders are accepted and shipped to all 50 US states and all US Territories. International orders are accepted except from China, Israel and Indonesia. International orders typically ship International USPS. International orders will be held for several days prior to shipping to verify payment, for your protection as fraudulent international purchases are fairly common. Inventory is updated at least every 24 hours. Online inventory can be considered very accurate. However, in the event that an item is out of stock, you will be notified, via email or phone, prior to your order shippping to decide how you would like to proceed.
Upon request, we will gladly gift wrap your purchase for no additional charge in our signature wrap and/or include a handwritten card with your personalized message. Please include this information in the order notes section at checkout.
Sales tax applies to orders shipped in North Carolina only. Pure & Honest Kids is based in Mocksville, NC.
Pure & Honest Kids want you to be completely satisfied with your purchase. When your package is received, please examine and report any damage immediately. If you are not completely satisfied, please return the item for an exchange or refund within 14 days of receipt with the proper paperwork included and filled out. All sales are final after 14 days from purchase. Items must be in their original unused, unwashed condition with the manufacturer tag still intact. Shipping and handling charges are always non-refundable. Orders shipped with free shipping will have the standard shipping charges subtracted from the purchase credit. Orders submitted with promotions will have the value (%) of the promotion subtracted from the purchase credit. We strive not to ship defective merchandise, but in the event it happens, please contact us and we will gladly examine the item and make the proper corrections.
Please note that custom orders made specifically for you are always non-returnable and non-refundable.
Gift items may be returned for exchange or store credit only. Regular return policies still apply. Please call for authorization.
Large furnishings may be subject to a manufacturer re-stocking fee. If you are not satisfied with your furnishing item, please keep all packaging and call or email Pure & Honest Kids customer service.
Sale, discounted and close out items are always final and may not be returned. They may be returned and exchanged for another size, if available. Swim suits are non-refundable but make be exchanged for another size or store credit.
Please allow 30 days for processing of returns. If you have not recieved a credit when the 30-day window is complete, please contact us.
Pure & Honest Kids reserves the right to change our policies and terms at any time.
Pure and Honest Kids accepts Visa, MasterCard, American Express and Discover. Please shop our site with confidence, knowing your information is secure. Your personal information is encrypted using Secure Socket Layer protocol (SSL) and will never be sold or given to another party.Wish lists and GiftLists are subject to item availability and pricing changes. Order errors will be reported to the customer prior to shipping.
Pure & Honest Kids work very hard to bring you the safest items in the marketplace. We cannot be held liable for accidents or personal injury involving a product purchased on our site. Pure & Honest Kids is not responsible for copyright or licensing infringements of products sold on our site. We strive to purchase from reputable sources, but cannot guarantee the honesty of our vendors.
Orders are processed quickly and must be cancelled within three hours of placing an order. All orders placed before 12 pm ET will most likely ship same day.
We offer no price adjustments on previous purchases.
For additional information, please contact Pure & Honest Kids
866.294.0126 toll free
336.753.1126 local